Ways of Teaching on the Consultation
path: Chapter 23/COMMUNICATION MICROSKILLS
- active listening – how to improve yours.doc
- active listening techniques (with slide notes).ppt
- agenda setting with the patient.rtf
- eliciting ideas concerns and expectations.rtf
- empathy and validating patients.doc
- listening attentively.pdf
- responding effectively to patients’ cues.doc
HOW DID WE DO?
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